Instrument of access
Terms of use
An archive publishes the conditions on which its holdings may be reached, and this is that document. It sets out what may be done with these pages, the terms material is held under once it is deposited, and which promises are enforceable against this company.
Effective 14 August 2026Edition 1.0Australian Consumer Law appliesNew South Wales
1Who these conditions bind
The company is ARCVAULT AI PTY LTD, ACN 696 486 987, ABN 11 696 486 987, an Australian proprietary company in New South Wales and registered for GST. It trades as Arcvault. Where this document says "the company" it means that entity and nothing broader.
You are whoever is reading arcvaultai.co.im. Nothing has to be signed, ticked or agreed to before the pages will load, and there is no account to open. Access is the acceptance: requesting a page brings these conditions into effect between you and the company for the duration of the visit.
Where a reader is acting for an employer, these conditions bind that organisation as well, and the reader is taken to have the authority to accept them on its behalf. Where a reader has no such authority, the conditions still bind the reader personally.
Someone who does not accept these conditions can leave the site, and nothing further follows. There is no residue of a visit that would need unwinding.
2What each part of this website creates
Three different things are described on this website and they carry different weight, so the distinction is made here rather than left for a reader to work out.
| Part | What it is | What it creates |
|---|---|---|
| These pages, and the register on the privacy policy | Statements about the company as it stands, and the terms it publishes to be held to | Binding on the company in the ordinary way, and not to be read down by anything on another page |
| The description of the retention service on the home page and the approach page | An account of the method the company works to, and of the deposit package that material is held in | No offer, no availability commitment and no delivery date. It describes method, so that the method can be assessed and disagreed with |
| An exchange of email | Correspondence | Nothing contractual by itself. A service would begin under a separate signed agreement, not by accumulation of messages |
Descriptions of method change as the method does, and a revision carries its own date. Where this website sets out what a deposit agreement contains, it is describing terms rather than making an offer, and that distinction is carried in the wording of the sentence itself rather than in a disclaimer at the foot of the page.
Reliance is dealt with the same way. A person deciding something on the strength of anything described here is welcome to write and ask how firm it is, and the answer will be given straight. Section 18 of the Australian Consumer Law prohibits misleading or deceptive conduct in trade or commerce, that prohibition cannot be excluded, and this clause is not an attempt to.
3Guarantees that sit above these conditions
Schedule 2 to the Competition and Consumer Act 2010 (Cth) — the Australian Consumer Law — gives consumers guarantees that no contract can remove. Section 64 makes any term that purports to exclude, restrict or modify them void to that extent. Nothing below operates on those guarantees, and if any sentence in this document were ever read as trying to, that sentence gives way and the guarantee stands.
The guarantees that could apply to a service of this kind include due care and skill, fitness for any purpose made known, and supply within a reasonable time where no time is fixed. Section 64A permits a limitation to resupply in some circumstances, but withholds it entirely where what is supplied falls into the household category the section describes, and no attempt is made here to reach past that boundary.
A person may also have rights under the Australian Consumer Law's unfair contract terms provisions, under the Privacy Act 1988 (Cth), and under the general law. Those are cumulative with anything written here rather than replaced by it.
4Conditions of access to this website
The conditions on ordinary reading are close to none. Read, print, save, quote, circulate internally, feed to a screen reader, translate, archive for your own reference, or run any tool over it that a person could run over a public document.
What is not permitted is the small set of things that would damage the site for other readers or misrepresent the company.
- Interfering with the service, whether by volumetric request patterns, deliberate resource exhaustion, or probing intended to make the host fail rather than to report a weakness.
- Attempting to reach any system behind these pages without authorisation, or to circumvent any control that separates a public file from anything that is not one.
- Republishing the pages, in whole or substantial part, in a way that presents them as somebody else's material or as the work of a company that is not this one.
- Presenting altered text as though it were what this company published. Quoting a passage and disagreeing with it is legitimate; editing a passage and attributing the edit here is not.
- Using the company's name, the wordmark or the ACN to suggest a partnership, endorsement, accreditation or customer relationship that does not exist.
Security testing
Good-faith investigation of this website is welcome, and a report of what you find is welcome more. Send it to ops@arcvaultai.co.im with Security in the subject line. A report made in good faith will not be treated as a breach of these conditions, no confidentiality agreement is demanded before anyone will read it, and nobody will be threatened for having looked. Testing that degrades the service for other readers, or that reaches for data belonging to somebody else, falls outside that welcome and outside these conditions.
Automated retrieval
Indexers and readers using automated tools are not obstructed. The site publishes a robots file and expects it to be honoured. Retrieval at a rate that would interfere with ordinary service may be rate-limited or blocked at the edge, which is an operational measure rather than a claim about anyone's motives.
5Citation, quotation and copyright
Copyright in the text, the tables, the structure of the register, the wordmark, the typographic treatment and the stylesheet belongs to ARCVAULT AI PTY LTD or to its licensors. Nothing on this page transfers any of it.
Quotation is expected and does not require permission. Quote what you need, in a review, a comparison, a piece of research, a tender document, a regulator's submission or an argument with the company. Two things are asked, and they are the conventions any archive would ask of a reader citing its holdings: attribute the quotation to ARCVAULT AI PTY LTD or to Arcvault, and do not cut it so that it says the opposite of what the surrounding paragraph says.
Wholesale republication is different from quotation. Reproducing a legal page in full on another website, with or without attribution, is not permitted, principally because the copy will not be updated when the original is and readers will be relying on a superseded edition without knowing it.
The photographs on this website are licensed to the company for its own use and are not sublicensed to readers. Any third-party components, including the web fonts, remain subject to their own licences.
6Conditions that attach to a deposit
A deposit is governed by a signed deposit agreement between the company and the depositing organisation, and that agreement prevails over anything on this website wherever the two differ. This section sets out what it contains, so that a prospective depositor can see the shape of the bargain before entering a conversation about it.
| Term | Substance |
|---|---|
| Custody without control | Material is held on the depositor's documented instruction. The company acquires no right to read, index, mine, publish or repurpose a deposit, and none is implied by holding it |
| Named authority | Instructions to retrieve, migrate or destroy are accepted only from people the depositor names in the agreement. A persuasive message from anyone else achieves nothing |
| Sentence on arrival | Every deposit carries a retention period and a disposal action fixed at accession by the depositor, recorded in its own index and reported on when it falls due |
| Independent readability | Deposits are held in formats with published specifications, described by a plain-text index, so that the depositor's own copy is usable without any software belonging to the company |
| Exit | Withdrawal is a file transfer on request, at any time, without a notice period used as leverage and without a charge for the act of leaving |
| Disposal freeze | Where either party learns that material is relevant to a dispute, investigation or court order, the disposal schedule is suspended until the freeze is lifted, and both the freeze and its lifting are recorded |
Two obligations run the other way and are stated here because they are easy to overlook. A depositor warrants that it is entitled to deposit the material and that doing so does not breach a law or a duty it owes to somebody else. And a depositor is responsible for the retention period it sets: the company holds material for the period it is told to hold it, and does not advise on what any organisation's obligations require.
7What custody warrants, put as a term
The company distinguishes an archive from a backup and from disaster recovery throughout this website. That distinction is a contractual boundary as much as an editorial position, and stating it here means a depositor cannot later be told that a promise they thought they had was only marketing.
- Custody is not a recovery time. Nothing in a deposit arrangement commits the company to restoring a customer's live system, to any recovery objective, or to producing material inside an operational window. Retrieval is a request answered within a stated period, not a failover.
- Custody is not continuity. A deposit does not keep any service running, and it is not a protection against a ransomware event, an outage or a failed migration in the depositor's own environment. Those are different products, competently sold by other people.
- Custody is not interpretation. The company holds and describes a record. It does not vouch for the accuracy of what a depositor deposited, and a record held faithfully for fifteen years is a faithful copy of whatever it was on the day it arrived.
- Custody is not advice. Nothing on this website is legal, accounting, records-management or compliance advice, and the periods cited on the approach page illustrate the shape of the problem rather than telling any organisation what its own obligations are.
What is warranted, once material is held, is the part the company controls: that a deposit is kept as instructed, that its integrity is verified on the stated cycle, that migrations are recorded and reversible against the retained prior version, that access is confined to the named authority, and that destruction happens on the sentence and is certified. Those commitments belong in the deposit agreement, and they will appear there in the same words as here.
8Availability, and interruption
This website is a set of static files behind an edge network. It is expected to be available, and no uptime figure is committed to for it, because a commitment nobody measures and nobody reports on is not a commitment.
Pages may be withdrawn, rewritten or moved without notice, which is ordinary for a website. The legal pages are the exception and are handled differently: editions are numbered and dated, superseded editions are retained, and a reader can ask which edition applied on a given date. That practice is described at the end of the privacy policy.
Nothing here promises that the site will be free of error. Where something on it is wrong, the useful response is to write and say so, and a correction is made where the point is good. Where a substantive commitment is corrected rather than a typographical slip, the change carries its own date.
9Personal information
How personal information is handled is set out in the privacy policy, which is written as a register of six numbered series, each with its custodian, its conditions of access and its disposal sentence. The cookie notice deals with state stored in a browser.
Those documents are part of these conditions. Where a statement about personal information in this document appeared to conflict with the privacy register, the register governs, since it is the more specific and the more frequently revised of the two.
Correspondence sent to the company becomes a file in Series 1 of that register with a stated disposal sentence attached to it. Sending a message is not consent to anything beyond being answered.
10Liability
This section is subject in every respect to the guarantees that sit above these conditions. Read what follows as operating only in the space the Australian Consumer Law leaves available.
To the extent the law permits, the company is not liable for loss arising from reliance on a description that this website identifies as creating no offer, from an interruption to this website, or from an inability to reach it. Where a consumer guarantee is not met, where the law allows the consequence to be capped, and where the supply sits outside the household category described in section 64A, the cap is resupply of the service or the cost of obtaining it elsewhere.
Some things cannot be excluded and are not. Negligently caused death or injury to the person. Fraud. Misleading or deceptive conduct under section 18 of the Australian Consumer Law. And anything else the law puts beyond the reach of a contract.
Where a service does begin under a signed agreement, the liability position for that service will be in that agreement and negotiated with the depositor. It will not be governed by a paragraph on a public web page, and a depositor should read the agreement rather than treating this section as the answer.
Links to external sites — the Commissioner, the business register, the standards bodies referred to on other pages — are given because a reader should be able to check a statement at its source. The company does not control those sites and is not responsible for what appears on them.
11Governing law and where a dispute goes
These conditions are governed by the law of New South Wales and the Commonwealth of Australia. The courts of New South Wales have jurisdiction, and the company submits to them. A consumer's right to bring a matter in the courts or tribunals of their own place of residence, where the law gives them that right, is unaffected.
The first step in any dispute is a message to ops@arcvaultai.co.im setting out what happened and what outcome would resolve it. Most disagreements about a website are factual and end with a correction. This step is a request rather than a precondition, and it does not stop anybody from going elsewhere first.
A privacy matter has its own route, ending with the Office of the Australian Information Commissioner, and it is set out in the privacy policy. A consumer law matter can go to the Australian Competition and Consumer Commission or to the relevant New South Wales agency. Neither route requires the company's agreement.
Formal documents should be served at the registered office recorded against ACN 696 486 987 by the Australian Securities and Investments Commission, which is the address carrying legal effect for service.
12General conditions
Questions about anything above go to the same address as everything else, and the routing is set out on the contact page.